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In accordance with the provisions of the French Consumer Code concerning the amicable settlement of conflicts, l’Aventure Michelin joins the « Service du Médiateur de la consommation FEVAD (Fédération du e-commerce et de la vente à distance) » whose contact informations are : Médiateur de la consommation FEVAD – BP 20015 – 75362 PARIS CEDEX 8 – https://www.mediateurfevad.fr.

After consumers have made any initial written representations to l’Aventure Michelin, the Mediation Service might be contacted for any consumer issue which has not been settled. To find out how to contact the Mediator, click here.