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In accordance with the provisions of the Consumer Code concerning the amicable settlement of complaints, L’Aventure Michelin is a member of the Tourism and Travel Mediator Service, an association governed by the law of 1901, CS 30958 – 75383 PARIS CEDEX 08 – SIRET: 751461328 00021 – APE code: 69102, in accordance with the terms and conditions set out on the website www.mtv.travel , within a maximum period of one year from the date of the written complaint made to the Seller.